Return and Refund Policy

RETURN POLICY

  Last updated March 12, 2022

 Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange . Please see below for more information on our return policy.

 RETURNS

 All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

 To return an item, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address.

Galassis Jewellery
Attn: Returns
Bethlehem
Bethlehem, Palestine, West Bank
Palestinian Territories

 Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

 After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least forty (40) days from the receipt of your item to process your return or exchange. we will notify you by email when your return has been processed.

EXCPTIONS

 For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

QUESTIONS

 If you have any questions concerning our return policy, please contact us at:

 info@galassiajewellery .com